FAQ
FAQ — TheStripesInMe
Short answers. No fluff. If you still need help, email support@thestripesinme.com.
Do you ship worldwide?
Yes. We ship U.S. and international. Times vary by location.
How long does shipping take?
Processing: 2–4 business days. U.S.: usually 3–7 business days after processing. International: usually 7–21 business days (customs may add time).
Do you accept returns or exchanges?
No. All sales are final. If something arrives damaged/defective or you got the wrong order, email us within 7 days and we’ll make it right.
What if my package is delayed?
Once it’s with USPS/UPS, delays are out of our control. Use your tracking link. If it looks lost or stuck, email support and we’ll help.
What if I ordered the wrong size?
We can’t exchange sizes. Please check the Size Guide before ordering.
What comes with my order?
Each shirt in the EARNED. Collection includes a collectible Stripe Card with a QR code that unlocks its story.
Do you restock designs?
No. Drops are limited. Once a design is gone, it’s gone.
How do I contact support?
Email support@thestripesinme.com. We reply within 1–2 business days.